Frequently Asked Questions
We hope we can answer your question below, but if not, feel free to contact us!
Ordering
If you are shopping outside of UK, your order may be subject to duties and taxes. This varies country by country and you will need to check the import tariffs for your country.
Online we accept Visa, MasterCard, American Express,PayPal and Apple Pay. We do not accept cheques or cash.
You can redeem your Gift Card at checkout by applying the Gift Card number in the box that says, “Gift Card or discount code”. All Gift Cards expire 12 months from date of issue.
Once approved simply enter the teacher discount code at checkout. Teacher discounts apply to full price products only and cannot be used in conjunction with any other offer.
Delivery
UK: £10 DHL Express (3-5 Business
Days - Taxes and Duties Included)
EU: £10 DHL Express (3-5 Business Days - Taxes and Duties Included)
Rest of World: £10 DHL Ecommerce (7-14 Business Days - Taxes and Duties Included)
During a normal week, as soon as your order is received, our team will dispatch your goods within 24 hours.
Because our sales are so popular, it can sometimes lead to delays. While our team works hard to get your order to you as quickly as possible, please allow an extra 5 days for dispatch during sale periods. We apologise for any inconven-ience, but hope it’s worth the wait!
Delivery to the UK
For deliveries within UK and to the EU, please allow: 3-5 business days
International delivery
For deliveries outside of the UK and EU, transit times will vary from country to country. Please allow 7-14 business days
We use the DHL Express courier service to deliver to the UK and the EU, shipped from our Australian Warehouse. For orders outside the UK and EU we use DHL Ecommerce.
Returns, Refunds and Exchanges
We offer a full refund or exchange on full priced items and store credits for any-thing purchased in a promotion or sale when returned within 30 days of the date of purchase. The items must be returned in the original condition and include all tags.
1. Make sure the tags are included with the product.
2. Please contact our customer service team on customerservice@dharmabums.co.uk and send your return to the below address for a full refund. Pleasenote we cannot do direct exchanges.
DharmaBums Activewear Ltd (enter order number),
Unit F,
Winston Business Park,
ChurchillWay #45904,
Sheffiel,
S352PS
Refunds are offered on full priced items returned with 30 days only. Allow 5-7 working days for your refund to be processed from the date we receive your return.
You will receive an email letting you know your refund has been processed
Yes, you can get a full refund.
Refunds can only be processed on the credit or debit card that was used to make the purchase. To receive a refund on a gift, you will need to ask the gift giver to return it on your behalf.
Please contact customerservice@dharmabums.co.uk and one of our team will be in touch within 1 business day.
Product, Fits & Sizes
You can find our size guide here.
If you need further help, please contact our customer care team at customerservice@dharmabums.co.uk
If you are between sizes we recommend moving up a size to get a better fit and comfort level.
All Dharma Bums product has a care label on the inside of the garment. In general we recommend the following guidelines for taking the best care of our technical fabrics:
Wash in cold water with a standard washing detergent.
Do not use fabric conditioner because it clogs the pores and stops the fabric from wicking the sweat away.
Dry in the shade. Direct sunlight will degrade the fabric over time.
Avoid tumble drying to avoid pilling.
We design our range in our Freshwater headquarters, on the East Coast of Australia. We manufacture the product in Australia and Asia.
Both Dharma Bums and our partner manufacturers share a dedication to ethical practices and align with the social auditing and reporting framework of the Business Social Compliance Initiative (BSCI) and are accredited by WRAP. Find out more about our ethical code here.
We are technical nerds when it comes to all things fabric. From moisture wicking to stretch and performance, recycled and sustainable, we’re all over the detail! We’re so excited about the technical credentials of our fabrics that we have created a whole page about it. Read more.
Yes! Visit the Gift Card page to make a purchase
You can redeem your Gift Card at checkout by applying the Gift Card number in the box that says, “Gift Card or discount code”. All Gift Cards expire 12 months from date of issue.
Please note, no change will be given when using a Gift Card for an amount ex-ceeding the order value.
Discounts, Promotions & Rewards Program
Yes, we offer a 20% discount on all full price product for professional fitness instructors and yoga teachers who have earned a qualification certificate. To find out more about our Instructor Discount follow the link here.
We review all applications within 2 business days and will notify you of our acceptance via email .
If your discount code doesn't work please contact customer service on customerservice@dharmabums.co.uk
Only one discount is valid at a time. We look forward to welcoming you back when you use your second discount on your next purchase
Yes we do! Find out all about it here.